Public Water Systems

Public Water Systems

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Three Systems. One Shared Resource.

Every day, Hampton Roads residents rely on three interconnected water systems to deliver drinking water, treat wastewater and manage stormwater. Each system serves a different purpose, but together they help protect public health, support our communities and keep local waterways healthy.

Drinking Water Systems

Hampton Roads’ drinking water comes from a variety of sources, including reservoirs, lakes, rivers and underground aquifers. Before it reaches your tap, water is treated, disinfected and tested to ensure it is safe to drink.

The drinking water system:

  • Collects water from local sources
  • Treats and disinfects water
  • Removes impurities and contaminants
  • Delivers clean water to homes and businesses through a network of pipes and storage facilities

Sanitary Sewer Systems

After water leaves your home through sinks, showers and toilets, it enters the sanitary sewer system. Wastewater travels through miles of pipes and pumping stations to treatment facilities, where it is cleaned before being returned to local waterways.

The sanitary sewer system:

  • Collects wastewater from homes and businesses
  • Transports wastewater to treatment facilities
  • Removes waste and contaminants
  • Returns treated water safely to the environment

Stormwater Systems

Stormwater systems collect rainwater from streets, rooftops, and other hard surfaces. Unlike wastewater, stormwater is not treated before entering local waterways. Consequently, anything that enters a storm drain can eventually reach local waterways.

The stormwater system:

  • Moves rainwater away from roads and neighborhoods
  • Helps reduce flooding
  • Discharges directly into local rivers, streams and waterways
  • Relies on residents to help prevent pollution

Protect Our Water Systems

Everyone has a role to play in protecting local waterways and infrastructure. Small everyday habits can help keep pollution out of storm drains, prevent plumbing problems and support the systems that keep water moving safely through our communities.

  • Never pour grease down the drain
  • Dispose of wipes, paper towels and hygiene products in the trash
  • Leave leaves in your yard and pick up your pet’s waste
  • Learn about your local watershed
  • Participate in watershed protection programs such as Bay Star Homes
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